All sales are final
All sales are non-refundable and non-returnable.

We only replace items if they are defective or damaged. Note, additional shipping charges will be applied.

To Exchange and item
Simply send us an email at
and send the item you would like exchanged to: c/o CUSTOMER SERVICE PO Box 91138 Santa Barbara, CA 93190

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.

Depending upon your location, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item, so tracking your package is very important.

Copyright © 2016 GRAY CARD, Inc. All rights reserved.